Description

Better Health Chiropractic

Waterloo, IA

Job Title: Chiropractic Assistant (CA)

Job Summary:
Our chiropractic office is seeking a friendly, professional, and dependable Chiropractic Assistant to support our chiropractors with daily administrative and clinical duties. The CA serves as the key liaison between our doctors and patients, helping ensure the clinic runs smoothly and every patient receives attentive, quality care. We're looking for someone who takes pride in creating a welcoming patient experience and who is interested in growing with our practice for the long term.

Key Responsibilities

Administrative Duties

- Schedule appointments, manage the doctor's calendar, and guide new patients through intake and medical history paperwork
- Verify insurance benefits, process claims, issue receipts, and handle patient payments
- Answer phone calls, order medical and office supplies, and maintain clean, organized waiting and exam areas

Clinical Duties

- Take patient vital signs, update electronic health records (EHR), and position patients for exams
- Operate therapeutic modalities (e.g., heat/cold therapy, electrical stimulation, ultrasound) under the direct supervision of the chiropractor
- Educate patients on post-treatment care, stretching routines, and wellness plans

What We're Looking For

- A friendly, professional demeanor with both patients and staff
- Someone seeking a stable, long-term role with room to grow within the practice

Requirements

Qualifications

- High school diploma or GED required
- No prior experience necessary; clinical and administrative training provided on the job
- Strong communication and customer service skills
- Comfortable in a fast-paced environment, managing both desk and clinical responsibilities
- Reliable, detail-oriented, and a team player